Experience Cloud is an incredibly powerful tool with limitless potential and an unending amount of use cases! We’ve all seen beautiful examples and tutorials from Salesforce to learn about the capabilities, but for nonprofits and smaller organizations, sometimes your use cases don’t fit inside those picture-perfect categories. So, what happens when your organization’s unique requirements fall outside those predefined boxes?
Have no fear! Experience Cloud can do much more than just the templated use cases outlined in Trailhead! Experience Cloud can come to life with a bit creativity and a willingness to get scrappy, two necessary skills nonprofit Salesforce admins utilize regularly. In this session, we will dig into the core functionalities of Experience Cloud and how to best utilize its functionalities for nonprofits. Furthermore, we will demonstrate some of the unique additional features of Salesforce that can be used within Experience Cloud and talk through some use cases where these functionalities can be combined to create your dream end-user experience.
While this session may be beneficial for any admin with a need for a client/customer/donor Experience Cloud, our use cases and examples are tailored to the nonprofit industry.
