With Salesforce prioritizing Slack over Chatter, businesses must rethink how they collaborate within the platform. But how do you transition smoothly while ensuring teams stay productive and engaged?
In this session, we’ll break down Salesforce’s roadmap for Chatter to Slack, covering the transition timeline, key milestones, and best practices for implementation. You'll learn how to integrate Slack seamlessly into your Salesforce workflows, leverage automation and AI-driven insights, and ensure teams adopt Slack efficiently.
We’ll also explore Slack best practices for Salesforce users, from channel organization and workflow automation to advanced integrations with Sales and Service Cloud. Whether you’re still using Chatter or already experimenting with Slack, this session will provide a clear, actionable strategy to maximize collaboration and efficiency in the evolving Salesforce ecosystem.
