Why My Dog Has More Followers Than Your Process

3:35 PM - 4:20 PM

Salon II

Business Analyst

Do you ever onboard new employees? Does one employee’s work connect to another’s? Does your work impact a customer? If so, you are running crucial processes. The problem is, sometimes people don’t actually follow the process that’s outlined – OR those processes aren’t outlined in the first place.

No matter the situation, we’ll workshop how to map your process, and identify 3 ways to maximize process adoption.

By the end of this workshop, you’ll have to tools to:

  • Map your process at a high level
  • Evaluate end user awareness of processes
  • Validate process gates against the customer experience
  • Measures inputs vital to your buyer’s journey

Photo of Liv Porter

Liv Porter

Head of Operations

Cloud Adoption Solutions