Tasha Rucker
Founder, Principal ConsultantReadyCRM, LLC
She / HerSalesforce is an incredibly powerful tool that can help transform your organization. However, its full potential can only be realized when your end-users know how to use it effectively. In this session, I will share my top tips on curating end-user training for Salesforce.
I will cover the importance of understanding your end-users' needs, creating engaging and interactive training materials, and leveraging the power of Trailhead to provide ongoing learning opportunities. Additionally, I will share my tips for measuring the effectiveness of your training program and continuously improving it based on feedback from your end-users.
Attendees will leave this session with a clear understanding of the key elements of a successful end-user training program for Salesforce. Whether you're just starting out or looking to improve your existing program, this session will provide practical tips and insights that you can apply in your organization.
ReadyCRM, LLC
She / Her