Abbey Freund
CRM StrategistSercante
She / Her First SEDDiscover the accidental admin's journey in nonprofits - juggling multiple roles, facing challenges, and thriving amidst the unexpected responsibilities. Gain practical tips to succeed and balance other work responsibilities effectively in this engaging presentation. Attendees will leave with 5 actionable and results driven strategies for improving their effectiveness and efficiency in their accidental adminship. The presentation mixes a personal narrative of my time as an overworked and under resourced accidental admin, a relatable position for many in the Salesforce ecosystem, with concrete solutions that are scalable to fit a variety of business needs and sizes. This session will appeal to nonprofit and for profit admins alike and will provide insight and a laugh or two to even the most seasoned admin. At its core, this session highlights how a stretched thin accidental admin can delight and engage their end users, leverage their existing resources, and kick butt and take names with less time and effort!
Sercante
She / Her First SED