Hyper Growth - Creating Structures for Scale

9:45 AM - 10:30 AM

Conference B


In this dynamic and fast-paced era of business evolution, the pursuit of hyper-growth is a common aspiration. However, the key challenge lies in not only achieving accelerated expansion but also architecting the right structures, both strategic and infrastructural, that can sustain and enhance this growth. Insert Salesforce here, your customer 360.

Jumping into an exploration of strategic planning in preparing organizations for hyper-growth, execs can produce the all essential practical guidance on aligning long-term goals with flexible and scalable frameworks.

Planning and strategy are great, but how then do you build a team and tech to support the scale you’re planning for? Harnessing the power of technology and automation to streamline operations for seamless scalability is essential. Speaking specifically to my experience, during the session we take a deep dive into the process. Starting from planning, into execution and what outcome that was, I experienced leading an Operations team heading for IPO.

It’s easy to get caught up in growth and squeeze your existing team through the escalation period. Maintaining a customer-centric approach, diligently creating a reassessment of risks, and setting strategies to ensure customer satisfaction remains a priority amid organizational expansion.

Topic Summary

  • How do hyper-growth companies plan and execute 2x, 3x 5x growth and what does that look like?
  • How can I plan now for what’s to come?
  • Operations can often see the future, how do we do this and what can you do to set the right goals
  • Building flexible, indestructible frameworks that can expand with your business
  • What tech do you have in place, how do you manage it and what should you think about? Why do we still recommend that Salesforce be at the center of everything

As execs, we sometimes forget what it was like on the front line. Setting realistic expectations for your team, leading with empathy first planning, and watching the deep impact this has on growth

Photo of Em Falk

Em Falk

Head of Growth & Ops


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